Private Membership Available

Live a better life with Ten

Find out more

Engage Your Valuable Customers

Live a better life with Ten

Get in touch

A Great Place to Develop

Live a better life with Ten

Register your interest

Ten Private Membership

With Ten, enjoy the highest quality service and exclusive access to the best hotels, restaurants, shows and events around the world – for less than you’d pay online.

Acquire Valuable Customers

Acquire and engage valuable customers for a 3x ROI

Ten’s services are used by clients to acquire, engage and retain affluent, high net worth customers or valued employees.

Ten is the service provider of choice for major financial institutions, premium consumer brands and corporates globally. The service drives key customer metrics including revenue growth, Net Promoter Score and supports digital transformation initiatives. Ten clients see a minimum of 3x in return on investment (ROI).

Our Case Studies

The Lions, The Tortoise and The Rabbit

As affluent and High-Net-Worth customers emerge from the pandemic in 2021, four unique personas will emerge – from the roaring Lion, ready to splurge, to the conservative Tortoise, happy to remain close to home.

Discover how lifestyle services can be a powerful customer experience (CX) solution by helping your customers enjoy the life they want – and grow your customer retention, acquisition and lifetime value.

Driving NPS Performance

How to drive your bank’s Net Promoter Score performance by creating broader relevance

The world’s top private and retail banks have found that travel and lifestyle services boosts NPS of their valuable customers – by an average of +15 points higher.

The Value of Concierge

Corporate clients see a strong ROI of at least 3x; underpinned by better retention rates, card spend, assets under management and new business.

How Lifestyle Services Can Engage the NextGen and Retain AuM

Wealth managers and private banks who are not busy building strong ties with the Next Generation of clients right now are at risk of losing them during the “Great Wealth Transfer”.

Providing clients with valued lifestyle services offer a strategic CX solution to drive asset retention – and expansion – by nurturing bonds with those set to inherit the wealth.

Concierge Innovations and Trends: 2020 and Beyond

Service innovation has helped the corporates we support to achieve higher engagement, extraordinary service levels, and gratitude from their customers, leading to measurable improvements in their targets.

We reflect on the highlights of the new services that members enjoyed and we look ahead to 2021.

React. Adapt. Evolve

How the COVID-19 pandemic changed the needs and behaviors of the affluent.

What next and what it means for brands.

Our Case Studies

The Lions, The Tortoise and The Rabbit

As affluent and High-Net-Worth customers emerge from the pandemic in 2021, four unique personas will emerge – from the roaring Lion, ready to splurge, to the conservative Tortoise, happy to remain close to home.

Discover how lifestyle services can be a powerful customer experience (CX) solution by helping your customers enjoy the life they want – and grow your customer retention, acquisition and lifetime value.

The Value of Concierge

Corporate clients see a strong ROI of at least 3x; underpinned by better retention rates, card spend, assets under management and new business.

Get to know the true value drivers of concierge.

Driving NPS Performance

How to drive your bank’s Net Promoter Score performance by creating broader relevance.

The world’s top private and retail banks have found that travel and lifestyle services boosts NPS of their valuable customers – by an average of +15 points higher.

Request A Case Study

Can’t find what you are looking for? If you are interested in any of the following topics, please enter your contact details and we will be in touch.

By submitting this request, you are agreeing for Ten Lifestyle Group to store and process your personal data as well as communicate with you about our products and services.

About Ten

Ten was founded in 1998 with a vision – to provide an unrivaled, personalized service that helps members get the most from life.

In 2001, Ten won its first corporate contract to provide concierge services on behalf of a major banking group. Today, Ten run more than 50 corporate clients, employee loyalty programs and private membership service with millions of members worldwide.

Ten Lifestyle Group plc (Symbol: TENG) was listed on the Alternative Investment Market (AIM) of the London Stock Exchange since November 2017.

Life At Ten

Our Clients & Partners

Coutts
HSBC Jade
RBC
American Express
WestPac Australia
Scotia Wealth Management
NatWest
DNB
Barclays
HSBC
Visa
Alfa Romeo
Sumitomo Mitsui Trust Bank
Merrill Bank of America Company
Mastercard
China Merchants Bank
ICBC (Asia)
SMBC
City National Bank
Patek Philippe
AlphaCard
Tokai Tokyo
Transamerica Bank
BBVA
CIBC
Bank of China
Cartier
BEA
AIA

What Our Clients Say

Coutts
‘Ten continues to impress us with (their) focus on providing the very highest quality services to our clients. The introduction of the digital platform for our clients has been a game changer.”
Managing Director, Coutts
Visa
“One of our clients went to Italy to propose to his girlfriend, organised by Ten … emotional, that’s when you realise that we’re touching some people’s lives”
Head of Products & Solutions, VISA LAC
NatWest
“Premier customers really appreciate our concierge service. Whatever the question, wherever you are in the world, having someone at the end of the phone who can help unlock doors is invaluable”
Managing Director, Premier Banking

What Our Clients Say

Coutts
‘Ten continues to impress us with (their) focus on providing the very highest quality services to our clients. The introduction of the digital platform for our clients has been a game changer.”
Managing Director, Coutts
Visa
“One of our clients went to Italy to propose to his girlfriend, organised by Ten … emotional, that’s when you realise that we’re touching some people’s lives”
Head of Products & Solutions, VISA LAC
NatWest
“Premier customers really appreciate our concierge service. Whatever the question, wherever you are in the world, having someone at the end of the phone who can help unlock doors is invaluable”
Managing Director, Premier Banking