Product & Technology

Welcome to Product & Technology

More than a fifth of our people work on Product and Technology. The team is one of the fastest growing in the business, and there’s never been a more exciting time to join. 

Product and Technology at Ten comes in many forms, and you could be joining one or more of:

  • Ten Platform – our member-facing digital platform, built on Python, Django, Angular, AWS.
  • Ten MAID – our proprietary CRM and knowledge platform, leveraging .NET and MVC.
  • Ten Content – personalized content and eCRM, powered by Acoustic.
  • Ten Data – reporting analytics and predictive modelling using Python, Tableau, and SQL.
  • Ten IT – our helpdesk, sysadmin, compliance and infrastructure heroes.
We all work together as one team to build the industry’s first – and (by far) most advanced – transactional concierge platform. We’ve built bespoke solutions in a number of sectors to deliver outstanding and unique user experiences for our members in travel, dining, music, theatre, retail, sport and events.

What we’re looking for:

Building products our members and employees love

If you are passionate about building digital products that users love, then we are the team for you.

Innovative problem-solving

Do you thrive on solving customer problems with innovative solutions? Yes? Guess what, so do we!

Continuous learning

We never stand still – we want to keep challenging ourselves, our processes, our ways of working to ensure we are the best we can be.

Passion and expertise

If you love delivering superlative agile software and have expertise in Angular, Python, .NET core, automated and manual testing on databases like MS SQL or Postgres SQL, you could be perfect match for us!

Eye for detail and drive for deep dives

We encourage and support our teams to be discerning, we are the custodians of quality. We get it right, so our service teams and members will be happier. If we get it wrong, we own up, and we resolve it swiftly; transparency builds faith. If you are good at spotting missing links and enjoy figuring out why – we are the team you will enjoy working with.

Collaboration and focus

Tech teams are the backbone of our business; we listen to the business and align tech deliverables to business vision.

Ten Platform

The first of its kind, Ten Platform gives our members access to all the benefits of lifestyle concierge in the palm of their hand. Members can easily secure tables at the world’s top restaurants, search for and book sports, theatre and music tickets, book holidays or city breaks, access exclusive member events and benefits, as well as read or watch inspirational content to plan their next experience. 

Ten Platform features revolutionary travel functionality, 100% end-to-end service, a bespoke personalization engine and comprehensive synchronization with Ten MAID – creating complete parity between our high-touch and online service channels.

As with all our services, the platform can be fully white-labeled and tailored to partners’ needs.

Hear from Our Product and Technology team

Temi - London

I’ve worked at Ten for over a year now (since 2019) coordinating and helping build up agile teams; to implement and deliver business value rapidly and reliably. In my role as a Scrum Master I am responsible for ensuring my colleagues understand and follow our agile values and principles with continuous improvement in mind. I work with incredible people we come together with a common goal to deliver the highest quality.

Temi - Scrum Master, London
Smita - London
I have been working with QA Tech team at Ten group for 3 years now (since 2017). Ten has provided a platform to prove myself by learning new technologies, implementing new processes & methodologies. Ten group has been a perfect blend of learning new technologies along with great work life balance.
Smita - QA Manager, London
Chantal - Norway

We have incredible talent in the Application Support Team and I am so proud to be a part of it. Our mission is to solve technical problems thoroughly and quickly, fixing as much as we can ourselves, before funnelling them through to the developers. Our diverse team is spread wide across continents, yet we work closely together as if we are in the next room.

Chantal - Application Support Executive, Norway
Siva - London
I am glad to work with Ten Group for the past 10 years (since 2010). I like the work culture, my current team is excellent and having the scope of learning new things. Ten Group also promotes openness, encourages employees to voice their opinions and chase after the values they believe in. Managements are supportive and transparent.
Siva - .net  Lead Technical Consultant, London
Jamie - London
Getting to work on a unique site has really helped me develop my product skills. Collaboration between teams is great, despite working remotely I have loved the working environment at Ten.
Jamie - Product Manager, London
Ahmad - London
I lead a team of professional translators across the globe. My main responsibility at Ten is to manage and coordinate the completion of all languages projects and also to oversee the Transcreation and QA process across 26+ languages, ensuring high levels of content quality are maintained.
 
Working at Ten is remarkable, with many opportunities I have had to learn and progress. Ten feels like home to me, the atmosphere is very friendly and all our efforts are celebrated. In Ten I feel supported in setting personal targets and also guided in my career.
Ahmad - Head of Translations, London
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Technologies We Use

Tableau
Python
Post SQL
Kuberneters
Docker
Django
AWS
Atlassian
Angular
Acoustic
AWS