Product & Technology
Welcome to Product & Technology
With more than a fifth of all of our people work on Product and Technology. The team is one of the fastest growing in the business, there’s never been a more exciting time to join. Product and Technology at Ten comes in many ‘flavours’ and you could be joining one or more of:
- Ten Platform Member facing digital platform - built on Python, Django, Angular, AWS.
- Ten MAID Proprietary CRM and knowledge platform - leveraging .NET & MVC.
- Ten Content Personalisation, content, eCRM - powered by Acoustic.
- Ten Data Reporting, analytics, predictive modelling - using Python, Tableau, and SQL.
- Ten IT Our Helpdesk, SysAdmin, Compliance, and Infrastructure heroes.
We all work together as one team to build the industry’s first – and (by far) most advanced – transactional concierge platform. We’ve built bespoke solutions in a number of sectors to deliver outstanding, and unique, user experiences for our members in travel, dining, music, theatre, retail, sport, and events.
What we look for?
Product
Building products our members and employees love
If you are passionate about building digital products that users love then we are the team for you.
Innovative problem-solving
Do you thrive on solving customer problems with innovative solutions? Yes? Guess what so do we!
Continuous learning
We never stand still – we want to keep challenging ourselves, our processes, our ways of working to ensure we are the best we can be.
Technology
Passion and Expertise
If you love delivering superlative agile software and have expertise in Angular, Python, .net core, automated & manual testing on databases like MS SQL or Postgres SQL– you could be perfect match for us!
Eye for detail and drive for deep dives
We encourage and support our teams to be discerning, we are the custodians of quality.
We do get it right, so our service teams and members will be happier. If we get it wrong, we own up, and we resolve it swiftly; transparency builds faith.
If you are good at spotting missing links and enjoy figuring out why – we are the team you will enjoy working with.
Collaboration and focus
Tech teams are the back bone of our business; we listen to the business and align Tech deliverables to business vision.
Ten Platform
The first of its kind, Ten Platform gives our members access to all the benefits of lifestyle concierge in the palm of their hand.
Members can easily secure tables at the world’s top restaurants, search for and book sports, theatre and music tickets, book holidays or city breaks, access exclusive member events and benefits as well as read or watch inspirational content to plan their next experience.
Ten Platform features revolutionary travel functionality, 100% end-to-end service, a bespoke personalisation engine and comprehensive synchronisation with Ten MAID – creating complete parity between our high-touch and online service channels.
As with all of our services, the platform can be fully white-labelled and tailored to partners’ needs.
Ten Platform features revolutionary travel functionality, 100% end-to-end service, a bespoke personalisation engine and comprehensive synchronisation with Ten MAID – creating complete parity between our high-touch and online service channels.
As with all of our services, the platform can be fully white-labelled and tailored to partners’ needs.
Hear from Our Product and Technology team
I’ve worked at Ten for over a year now (since 2019) coordinating and helping build up agile teams; to implement and deliver business value rapidly and reliably. In my role as a Scrum Master I am responsible for ensuring my colleagues understand and follow our agile values and principles with continuous improvement in mind. I work with incredible people we come together with a common goal to deliver the highest quality.
Temi - Scrum Master,
London
I have been working with QA Tech team at Ten group for 3 years now (since 2017). Ten has provided a platform to prove myself by learning new technologies, implementing new processes & methodologies. Ten group has been a perfect blend of learning new technologies along with great work life balance.
Smita - QA Manager, London
We have incredible talent in the Application Support Team and I am so proud to be a part of it. Our mission is to solve technical problems thoroughly and quickly, fixing as much as we can ourselves, before funnelling them through to the developers. Our diverse team is spread wide across continents, yet we work closely together as if we are in the next room.
Chantal - Application Support Executive, Norway
I am glad to work with Ten Group for the past 10 years (since 2010). I like the work culture, my current team is excellent and having the scope of learning new things.
Ten Group also promotes openness, encourages employees to voice their opinions and chase after the values they believe in.
Managements are supportive and transparent.
Siva - .net Lead Technical Consultant, London
Getting to work on a unique site has really helped me develop my product skills. Collaboration between teams is great, despite working remotely I have loved the working environment at Ten.
Jamie - Product Manager, London
I lead a team of professional translators across the globe. My main responsibility at Ten is to manage and coordinate the completion of all languages projects and also to oversee the Transcreation and QA process across 26+ languages, ensuring high levels of content quality are maintained.
Working at Ten is remarkable, with many opportunities I have had to learn and progress. Ten feels like home to me, the atmosphere is very friendly and all our efforts are celebrated. In Ten I feel supported in setting personal targets and also guided in my career.
Ahmad - Head of Translations, London
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Technologies We Use
