Acquire and Engage Affluent Customers
Give People Memorable Stories and Nurture Advocates
Looking for the most effective value-added service or hero benefit for your brand to win new and engage existing affluent customers?
Travel and lifestyle services meet their every lifestyle need and desire for memorable experiences.
From premium credit card products to packaged bank accounts, travel and lifestyle services are one of the most effective propositions to attract new customers, drive higher spend with your brand and differentiate your proposition.
Ten’s service gives your customers exclusive and instant access to the best hotels, restaurants, shows and events around the world.
Challenges that we work with our clients to solve:
- What are the most successful customer acquisition campaigns?
- What is the best strategies to retain your most valuable customers?
- How do you keep your bank/ card brand front-of-mind and drive spend on card?
- Do your customers really value the traditional value-added features such as complementary financial products such as travel insurance, lounge passes or mass market offers/ cash-back?
- Do you have a loyalty programme, with a points program and plans to stimulate points use?
Lifestyle services that members value
Seamless Onboarding and Welcome Experience:
Simple digital onboarding experience, ability to create a personalized preference profile on the Digital Platform to welcome calls for first-time users.
Personalized, Targeted Recommendations:
Inspiring, relevant and timely content for all experiences that members love delivered on the Digital Platform, via email or by our expert Lifestyle Managers for all any occasion. Never miss a show, meal, event or trip for yourself and the family.
Superior Travel:
Unbeatable value for money on hotels, flights, car hire and activities. A broad hotel portfolio ranging from the Essential Collection – a portfolio of 650,000 3-star and above properties with the most competitive rates to Ten’s Global Hotel Collection – a portfolio of 5-star luxury, boutique and lifestyle hotels that come with member-only benefits. Expertise in both domestic and international travel with curated destination guides or personalized itineraries.
Exceptional Dining:
Priority access, including held tables at peak times, at our members’ top 10,000 restaurants ranging from Michelin star to hidden gems that only those in the know, or our local members, know about. Member-only benefits. Unique restaurants takeovers.
