Acquire and Engage Affluent Customers
Give people memorable stories and nurture advocates
Are you a company looking for the most effective value-added service to win new and engage existing customers?
Travel and lifestyle concierge services like Ten allow customers to enjoy doing more of the things they love, with unrivalled access to the luxury lifestyle sector, events and experiences.
From premium credit card products to packaged bank accounts, travel and lifestyle services are one of the most effective ways to attract new customers, drive higher spend and differentiate your proposition from others..
Ten’s service gives your customers exclusive and instant access to the best hotels, restaurants, shows and events around the world.
We work with clients to help them discover:
- The most successful customer acquisition campaigns
- The best strategies to retain valuable customers
- How to keep their brand front-of-mind and drive spend
- Whether customers really value traditional value-added features, such as travel insurance, lounge passes or mass-market offers and cash-back
- The value of loyalty programs, points programs and how to stimulate points use
Lifestyle services that our members value
Seamless Onboarding and Welcome Experience:
Welcome calls for first-time users, plus a simple digital onboarding experience, with the ability to create a personalized profile.
Personalized Recommendations:
We discover the tastes and aspirations of every member, to ensure they receive inspiring, relevant and timely content, delivered via the digital platform, email or by one of our expert lifestyle managers. Never miss a show, meal, event or trip for yourself and your family.
Superior Travel:
We offer unbeatable value for money on hotels, flights, car hire and activities, with a broad hotel portfolio including the Essential Hotel Collection and Ten’s own Global Hotel Collection, featuring luxury 5-star properties that come with a range of member-only benefits. Our lifestyle managers also have expertise in both domestic and international travel, and are able to curate destination guides and tailored itineraries.
Exceptional Dining:
Enjoy priority access, including held tables at peak times, and member-only benefits at 10,000 restaurants, ranging from iconic Michelin-star establishments to hidden gems that only our local members know about.
Unmissable Entertainment:
Ten’s specialists have forged relationships with ticketing platforms, box offices and event venues, and regularly use that to secure tickets to difficult-to-book and sold-out events around the world – often with added benefits such as early access, discounts and exclusive packages.
Outstanding Offers:
Expect unmatched savings, curated gift guides, early access to seasonal promotions and VIP treatment across a range of member-favorite categories, including homeware, tech, fashion and electronics.
Global:
Use the concierge locally around the world, with 24/7 support available from our specialists.
